PRIVACY POLICY – RENDER WALK
1. Company Information
Legal Business Name: Rangrag Archviz Studio
Brand Name: Render Walk
Contact Person: Raj Shekhda
Mobile: +91 63551 23606
Email: info@renderwalk.com
Registered Business Address: 203, Sanskar Enclave, Mavdi Bypass Road, Rajkot – 360004, Gujarat, India
Website: https://renderwalk.com
At Render Walk, operated by Rangrag Archviz Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit our website, register for our services, purchase subscriptions, or use our virtual tour and architectural visualization platform.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Personal Information
Full name
Email address
Mobile number
Billing address
Business or company name
Account login information
B. Account and Project Information
Uploaded 360-degree photographs and panoramic images
Virtual tour project information
Architectural designs, models, and related files
Project descriptions and preferences
Files and content uploaded by users
C. Payment Information
When you purchase a subscription or service, we may collect:
Transaction reference or payment ID
Subscription plan details
Payment amount and transaction status
Billing and invoice information
Payments are processed through third-party payment gateway providers. We do not directly store your complete debit card, credit card, UPI PIN, or banking credentials.
D. Technical Information
IP address
Browser type and device information
Website usage data
Cookies and analytics information
Login activity and access logs
3. How We Use Your Information
We use the collected information for the following purposes:
To create and manage user accounts.
To provide virtual tour and architectural visualization services.
To process subscriptions, payments, and transactions.
To generate invoices and payment confirmations.
To store, manage, and process uploaded project files.
To provide customer support and technical assistance.
To communicate service updates and important notifications.
To improve platform functionality, security, and user experience.
To prevent fraudulent transactions and unauthorized access.
To comply with applicable legal, tax, and accounting requirements.
4. Payment Processing and Security
Render Walk may use third-party payment gateway providers to facilitate online payments.
Payments may be processed through supported methods such as:
UPI
Debit Cards
Credit Cards
Net Banking
Other payment methods supported by the payment gateway.
All payment transactions are subject to the respective payment gateway provider's terms, conditions, and privacy policy.
Render Walk does not collect or store customers' complete card details, UPI PINs, internet banking passwords, or other sensitive banking authentication credentials.
Payment confirmations and transaction records may be retained for accounting, customer support, and legal purposes.
5. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information to third parties.
However, we may share necessary information with trusted third-party service providers to operate our platform and deliver services, including:
Payment gateway providers for processing transactions.
Cloud hosting and storage providers for hosting and storing project data.
Email and communication service providers for sending notifications.
Analytics and technical service providers for improving platform performance.
These service providers may process information only as necessary to provide their respective services and subject to applicable contractual and legal requirements.
We may also disclose information when required by applicable law, government authorities, or legal proceedings.
6. Data Storage and Protection
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
Our security practices may include:
Secure server infrastructure.
Access restrictions and authentication controls.
Secure data transmission where supported.
Regular monitoring and security improvements.
Restricted access to customer information.
Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality.
Remember user preferences.
Maintain login sessions.
Analyze website traffic and performance.
Improve the overall user experience.
Users can manage or disable cookies through their browser settings. Disabling certain cookies may affect some website features.
8. Data Retention and Deletion
We retain personal information only for as long as necessary to provide our services, maintain user accounts, fulfill contractual obligations, resolve disputes, and comply with applicable legal and accounting requirements.
Users may request deletion of their personal information by contacting us at info@renderwalk.com.
Certain transaction records or information may need to be retained where required by applicable law.
9. Your Privacy Rights
Subject to applicable laws, users may request to:
Access their personal information.
Correct inaccurate or incomplete information.
Request deletion of personal information.
Withdraw consent where processing is based on consent.
Raise concerns regarding the processing of their personal information.
To exercise these rights, please contact us using the details provided below.
10. Children's Privacy
Render Walk is intended for individuals and businesses using professional architectural visualization and virtual tour services.
We do not knowingly collect personal information from children in violation of applicable laws.
11. Changes to This Privacy Policy
Rangrag Archviz Studio reserves the right to update or modify this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date. Users are encouraged to review this page periodically.
12. Contact Information and Grievance Redressal
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of your personal information, you can contact us:
Business Name: Rangrag Archviz Studio
Brand: Render Walk
Contact Person: Raj Shekhda
Email: info@renderwalk.com
Mobile: +91 63551 23606
Address: 203, Sanskar Enclave, Mavdi Bypass Road, Rajkot – 360004, Gujarat, India
We will review and respond to privacy-related requests within the timelines prescribed under applicable laws.